Tracking order

Thank you for shopping at FunkiPulse. We understand how important it is to know where your package is every step of the way. Below, you will find a clear, step-by-step guide to tracking your order from the moment it leaves our warehouse until it arrives at your doorstep.

Step 1: Locate Your Tracking Number

Once your order has been processed and shipped, we will send you an email confirmation containing your unique tracking number. This email will be sent from [email protected]. Please check your inbox (and spam folder) for a message with the subject line: "Your FunkiPulse Order Has Shipped."

Step 2: Choose Your Tracking Method

You can track your package using one of the following reliable methods:

Option A: Use a Third-Party Tracking Service

For the most comprehensive and real-time updates, we recommend using 17TRACK. This service supports over 700 carriers worldwide and provides detailed shipment status information.

  • Website: https://www.17track.net
  • How to use:
    1. Visit the 17TRACK website.
    2. Enter your tracking number in the search bar on the homepage.
    3. Click the "Track" button.
    4. View the detailed timeline of your package's journey, including departure scans, customs clearance, and delivery confirmation.

Option B: Track Directly via the Carrier

If you prefer to use the shipping carrier's official website, you can also track your order there. The carrier name (e.g., USPS, FedEx, DHL, or UPS) will be included in your shipping confirmation email. Simply visit their website and enter your tracking number.

Step 3: Understand Your Tracking Status

Here are common tracking statuses you may encounter and what they mean:

  • Order Placed: Your order has been received and is being prepared.
  • Shipped: The package has left our warehouse and is with the carrier.
  • In Transit: The package is moving through the carrier's network.
  • Out for Delivery: The package is on the final delivery vehicle and will arrive today.
  • Delivered: The package has been delivered to the address provided.
  • Exception: There may be a delay (e.g., weather, customs hold). Please check the carrier's site for details.

Need Help?

If you have any questions about your order or tracking information, please do not hesitate to reach out to our support team at [email protected]. We are here to assist you with any concerns regarding your Keyboards, Headphones, or Controller orders.

Note: Tracking information may take up to 24-48 hours to appear after you receive your shipping confirmation. If your tracking number is not yet recognized by the carrier, please wait a short while and try again.