Shipping policy

Shipping Policy

Shipping Method

FunkiPulse offers a single, reliable shipping option for all orders: Standard Shipping. This method ensures your Keyboards, Headphones, and Controllers are delivered safely and efficiently to your doorstep.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery address. The exact cost will be displayed at checkout before you complete your purchase. Please note that free shipping is not available for any orders.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Standard Shipping typically delivers within 5–10 business days, depending on your location. Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

Once your order is shipped, a tracking number will be provided via email to [email protected]. You can use this number to monitor your package's progress. Please note that we do not have a user center for tracking; all updates will be sent directly to your email.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. FunkiPulse is not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address, contact us at [email protected] as soon as possible after placing your order.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Please check your local regulations before placing an order.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Contact Us

For any questions or concerns regarding your shipment, please email [email protected]. Our team is here to assist you.